Tag: HVAC Products

Client Story! First Time Installing Pancrete

Have you ever had a product do something unexpected? That’s what happened to one of our clients! Shandi, our sales manager, talked to him last week and he told her what happened the first time he installed Pancrete. Read Shandi’s blog post to find out!

I spoke with one of our valued clients today, as he says that they are interested in our newest product, Ceramic Shield (a chiller resurfacer). They have had much success with Pancrete and V570 (a few of our drain pan resurfacers) for the past couple of years.

He is a contractor in California that does large Pancrete/ V570 applications. They like the fact that it sets up really quick and to tell his funny story, he learned this the hard way. On his very first application, he did not realize how fast the product would set up, or maybe he did not believe me. He mixed the product and began very slowly, but then the product started heating up and setting up in the containers. Since then, he has done several successful jobs using Pancrete and V570. We laughed about it, but on another note, we manufacture super easy, DIY products for “ALMOST” anyone to apply, with success.

(As you can see below, Pancrete can easily turn a rusty pan into a bright, fresh new one!)

Pancrete Job Before Pancrete Job After

Now, as we have introduced our new product, Ceramic Shield, he is interested to know how it will bring his company more business, just as Pancrete has. Maybe we’ll be able to get some before and after images of the tube sheets and end caps from the chiller that he is going to test our product on! 

Stay tuned! 

About us

“The CRT Tipster” is an HVAC tips and news blog owned by Controlled Release Technologies, Inc. We are a chemical manufacturing company in Shelby, NC, that creates products for HVAC maintenance and more! Read more at cleanac.com. Contact us toll free at 800-766-9057.

CRT’s Pancrete Wins “Money-Saving Product” Award!


We are so proud to announce that BUILDINGS magazine has selected our product, Pancrete, as a 2015 Money-Saving Product winner! Pancrete is part of an elite group of 83 products showcased in the magazine’s June 2015 issue. You can find our product under “HVAC Fixes” on page 40 of the print magazine, or you can see it on their website here: http://www.buildings.com/gallery/HVAC-Fixes–2015-Money-Saving-Products/4.aspx. Below is a photo of a fresh, new installation of Pancrete, a self-leveling HVAC pan coating that allows the system to resume operation just 4-6 hours after application! It cures to a smooth enamel surface that resists fungus and bacteria and fills in rusty surfaces, resulting in a finished product that is corrosion-proof even under water.

pancrete new drip pan

Finalists for the awards were evaluated by the BUILDINGS editorial staff for the money-saving qualities they offer to building owners and facility managers in areas such as energy consumption, water savings, lighting, security, roofing, and maintenance.

About BUILDINGS magazine

BUILDINGS magazine serves over 74,000 commercial building owners and facilities management professionals in North America. The monthly publication helps readers make smarter decisions relevant to the management, modernization, and operation of their facilities.

About our company

Controlled Release Technologies, Inc. (CRT) is a chemical manufacturing company based in Shelby, N.C. We’ve been creating independently-certified, green products for HVAC maintenance since 1986. Read more at cleanac.com! Got a question? Contact us toll free at 1-800-766-9057.

Client Review: Dusty Ducts Inc.

This month I had the pleasure to focus on one of our long standing clients. Jessica Borneman, who has been with Dusty Ducts for 2 years, is always cheerful and bringing a smile to all of our faces with her wonderful personality. Her number one goal as a Marketing/Sales Reps for Dusty Ducts is to save her clients money as well as offering them high quality of service and products. I really enjoyed my conversation with Jessica who was full of enthusiasm and laughter as she answered the questions about CRT and our products. Below you will see the awesome responses Jessica at Dusty Ducts happily gave.

To check out Dusty Ducts Inc. visit their website at dustyducts.com.

Nena: How long have you been using our products?

Jessica: For the 2 years I have been working at Dusty Ducts. I am not sure about the amount of time before that, but I do know it has been awhile.
Rick (Owner of Dusty Ducts): Over 20 years.

Nena: What makes you want to use our products in your business?
Jessica: Because they work: easy to apply and effective.

Nena: How do you feel CRT products increase the value of service to your clients?
Jessica: The great price. Provides my clients with a service that is cost effective and works.

Nena: What is your favorite CRT product & why?
Jessica: Pancrete. It is easy to sale. The cost efficiency of applying Pancrete instead of replacing a unit/pan saves our clients a substantial amount of money. It has an easy technique to the application and is easy to apply. Pancrete works all the time.


Nena: What tips do you have for using Pancrete?
Jessica: Always use V-570. It is really easy to use. Measuring the drain pans is usually the hardest part. Also, the buckets seem to get really hot when the pancrete is mixed in them. I was surprised at how hot it got. Sometimes we use different kinds of buckets for the mixture.

Nena: How do you go about presenting the benefits of CRT products to your clients?
Jessica: A presentation with before and after pictures is all I have to do. It is that easy to see how well it works.

Nena: Which job that you completed with CRT products are you most proud of? Why?
Jessica: Spotsylvania Elementary School in Northern VA. We did multiple drain pans. They turned out great saving the school tons of money during renovation.

Nena: Overall how would you rate CRT’s products and service? 1 lowest 10 highest
Jessica: 10, the service has always been excellent. The products work.

Nena: What was the craziest type of application you have ever had using CRT products?
Jessica: We recently had a job in Charlotte, NC. We didn’t measure the drain pans correctly because they had a top and bottom level to them. We kept pouring and pouring trying to fill the pan all the while it was wasting a lot of Pancrete. We realized with the second pan to take scrap medal and level it out before pouring in the pancrete.

Nena: Last but not least, what is your favorite part about CRT?
Jessica: Calling in and talking all of you at CRT. The CRT staff is always willing to help out. Very cheerful and one of my favorite company’s to deal with.

I hope you enjoyed this as much as I did. Stay tuned as we will have another “Client Spotlight” next month.

Please feel free to email at custserv@cleanac.com with any questions you may have.

I will be more than happy to help you.

nenaNena Mabe, Preferred Client Services of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina.  CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

Tips from “The Girls”: “Take it easy…”

“No one said it would be easy, they just promised it would be worth it.”

Those are never words you want to hear when you plan on actually using a product. Customers want products that are both worth what they paid, and are easy to apply. At CRT, our products are engineered not only to be top quality, but also with clients’ time and man-hours in mind.

Our main priority is to serve our clients the best way possible, and to provide you with the right knowledge to get the job done. We do not want any questions to go unanswered, and we truly want you to feel at ease, literally every step of the way.

As a confident employee of CRT, it puts my mind at ease knowing the products I am selling are no less than amazing, and are top quality. So not only do I welcome you to ask questions, I am ready and anxious to answer them with pride.

What are your top priorities? What are your main concerns? Better yet, what problems are you having? Help us help you put your mind at ease.

chasityChasity Walker, Social Media Specialist and Marketing Assistant of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

Technical Corner: Indoor Environment Connections

Recently I was asked to write an article about HVAC System Hygiene for the March issue of Indoor Environment Connections. In this article I discussed four specific, and frustrating situations I have come across during my 25+ years in the industry. These include outsourcing by a major Southeast resort, coil cleaning at a hotel, inspecting an air handler serving a pediatric ward, and ignoring obvious problems at a separate major hospital. To read these field cases, please visit or download http://www.ieconnections.com/pdfs/newsletter/2012/IEC-03-2012.pdf and scroll to page 24.

As always, I welcome your comments below.

Lynn Burkhart is the founder and president of Controlled Release Technologies, Inc. located in Shelby, North Carolina. More information about the company, and its products, can be found at http://www.cleanac.com and by calling (800) 766-9057.