Tag: HVAC Preventive Maintenance

Trane Supply’s “Heat up for the Holidays” Promo

Black Friday has come & gone for most of us but not for Trane Supply! Trane Supply has launched a Holiday Promo “Heat up for the Holidays”.

Contact your local Trane Supply to see if they are offering this promo! Your order does have to be placed by December 15, 2015. Go take advantage of this offer from the leading North American supplier of OEM parts and wholesale supplies for residential & commercial HVAC Systems.

Don’t forget to ask them about CRT’s products.

trane_logo_474.JPGGo check out the two links below to find out what the amazing discounts & rewards are.

Contracting Business: ‘Black Friday’ for HVAC Contractors: Trane Supply Launches Holiday Promo

The News: Trane Supply Launches ‘Heat up for the Holidays’ Promotion

 

About us

“The CRT Tipster” is an HVAC tips and news blog owned by Controlled Release Technologies, Inc. We are a chemical manufacturing company in Shelby, NC, that creates products for HVAC maintenance and more! Find us at cleanac.com, or call us toll free at 800-766-9057.

Technical Corner: “Looking at the Big Picture”

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Sometimes we all forget to look at the bigger picture. Instead we focus on the task we
are doing right at that moment, and that grabs our attention.

For example, suppose you are an auto mechanic, and a customer comes in with a
roughly running motor. You discover a wire that is faulty, and because it might be under
other equipment, it attracts your full attention.
So, you fix it, the customer pays for the
job and drives away.

A week later he has his car towed back to your shop. Y0u look and see that the fan belt
was slipping, and is almost fallen off. You may wonder why it hadn’t fallen off already in
fact.

Well, the facts are that when the car was in the garage in the first place, a little extra
looking might have easily identified the belt needed replacement when he was in.
At the
same time, perhaps you noticed that the battery terminals were full of buildup.

Again, it’s looking at the full scope of things that needs to be done. Even if the
customer hadn’t the money to fix everything, he would appreciate knowing. In the first
case when the person’s car broke down after taking it home from your garage, the
customer might have thought “I just was at his garage, and my car broke down!”

Most people might say this, as they have an “A” = “A” mentality of “Joe’s garage =
problems”. After all, he had a problem when he arrived there, and now he has another
problem, so it must be Joe – maybe Joe is just “bad karma” or something of that sort.


In our business of HVAC hygiene and remediation, looking at the big picture is also vital.
For example, if a contractor or indeed the building’s work staff, spend the time to
refurbish the air handler with V-570 or Pancrete, wouldn’t it be good to also check the
AC filter racks? These often get corroded and allow air to bypass the filters, and
unfiltered air causes the unit to run less efficiently, no matter how much the owner
spends for filters.

Applying V-570 to the filter racks helps prevent future corrosion, and helps to keep the
seals between the filter and filter rack stronger. Added to this is the fact that a) V-570
visually enhances the unit, and b) helps control the growth of odors.
It is also very
effective to coat the floor immediately in front of the filter rack with our non-skid V-570.
Doing these things are easy when you are already working on the unit, as opposed to
making a special trip.


This sort of thinking applies to other types of work. Do yourself a favor and look at the
big picture of how you can help the customer.

Comments or questions can be added below.


lynnLynn Burkhart is the founder and president of Controlled Release Technologies, Inc. located in Shelby, North Carolina. More information about the company, and its products, can be found at http://www.cleanac.com and by calling (800) 766-9057.

Business Sustainability: How Do I Make Them Understand?

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To manufacture and provide innovative maintenance products that solve HVAC problems.

Every company, large or small, should have an easily understood, published Mission Statement. I bet even the Duck Dynasty boys have one…ahhhh, maybe not. But you know what they do, right? They make duck calls and sell them to stores and on the net.

Being Chamber Of Commerce members, we actively participate in events and are becoming well known in the county. However, during practically every meeting I have to stand and give a brief description of what CRT does.

I have phrased it many different ways. I’ve emphasized various words such as manufacturer. I have even been so rash as to come right out and say, “We don’t clean or repair air conditioners. We make products that other companies use to clean or repair air conditioning systems.”

Most don’t understand. They think we “fix” them, or we make filters, or there is something mysterious going on here. They just don’t understand.

But I understand why we’re here and what we do, and why our products are needed. And I understand that We have to be understood by our community and by our clients.

But how do I make them understand? How do you understand our company? Why do you buy from CRT and what is it we “do” for you?

Patricia Burkhart is the executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina.  CRT is an IFMA CSP, EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com (800) 766-9057.

Case In Point: Customer Approved Dirty Sox Kit.

Controlled Release Technologies: 

We are very pleased with the results of your Dirty Sox Kit. Our technicians have commented on its ease of application and its wonderful results. Our customers are 100% satisfied with the kits application and have said that they have never had fresher smelling air come out of there vents. From customer service all the way through to the application our experience with your company has been exceptional.

We look forward to continued business with you.

Thank you

Carol Woodall

Woodall Heating & Cooling

Case In Point: Associate with Associations

In my last blog, Case In Point: How Vendors Strengthen Our Business, I talked about how vendors play an integral part in a business’s success. Associations can also be a valuable, yet often overlooked, resource for strengthening business success. Here is how CRT’s relationship with NADCA National Air Duct Cleaners Association has grown over the years to the benefit of both parties.

When the recession hit a few years ago, budgets for HVAC maintenance, including air duct cleaning, seemed to be one of the “luxuries” many building operators had to cut. Thinking quickly, NADCA made air handler restoration a major focus, which gave members an opportunity to provide a much needed service to their clients. Members were given training, in both classroom and hands on sessions, showing the ease of restoration when compared to replacement.

NADCA members worked together to share sales tips, application tips, success stories and horror stories from these new ventures. Each year at the annual exposition, knowledge in the area of restoration seemed to grow. Groups of members would hang around our booth and share stories about jobs involving our Pancrete products. Just this past March, when NADCA held their annual show in Puerto Rico, members told us about how they have grown their business and saved their clients money by applying Pancrete.

Our relationship with the NADCA organization has also strengthened our relationship with individual members. This has created new and additional opportunities for everyone involved. If you have a story to tell about how being part of an association has effected your business, I’d love to hear about it. Please write your story in the comment section below.

Rachelle Tinley is the assistant executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina.  CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com