Is Your Business due for an Oil Change?

Your vehicle needs an oil change. Three nearby shops are to be found: Pete’s Oil, Jimmy’s, and Fred’s. All advertise fast, great oil changes. All are similarly priced.


You drop your car off at Pete’s and schedule to pick your car up at 9 am. You leave to do other things. You show up at 9 am but you have to wait for yet another three-quarters of an hour until your vehicle is done. You get into your car and there is oil on your steering wheel, your seat is filthy, and to top it off you find a discarded rag lying on your passenger floor. Needless to say, you are not a happy camper!

The next time an oil change is due on your vehicle, you decide to go to Jimmy’s because the price is similar to Pete’s but you are hoping for better service with a different shop. You schedule the pickup at 9 am. You return at 9 am. Your car has its oil changed & is waiting for you. You pay & leave with the peace that you didn’t find anything dirty in your car and you got to leave at the scheduled time.

A couple months later, you need another oil change. This time you decide to visit the third local shop, Fred’s. Pricing is very similar. Again, you schedule pickup to be 9 am.

Thankfully, you finished your work a little early and return to the shop around 8:30 am. As you go to sit in the waiting area, an employee approaches you with your keys. Your car is ready BEFORE the scheduled pickup time. Shocked, you take the keys & pay for your service.

As you thank the shop & walk to your vehicle, you notice your car has been completely detailed. The car is spic and span on the outside! As you take a seat, you notice the dash has been wiped down, floors & seats have been vacuumed, the windows have been cleaned, and the car even smells new! Not to mention, you paid the same price at this place (Fred’s) as you did the two other shops. You are completely ecstatic with your experience!

Car InteriorInstead of leaving, you enthusiastically walk back into the shop. You happily schedule your next visit (in advance) for Fred’s! You leave a tip! You write a 5 star review on their Facebook! You even post on your social media about how amazing the service was & suggest that anyone & everyone go to this specific shop! You have to tell the world how impressed you were with the service!


If you had to choose, what would you pick?

  • Unsatisfactory
  • Meet’s Expectations
  • Exceptional

In our companies product lineup for commercial HVAC air handlers, clients always get more than they expect. Significant financial savings occur because of enhanced performance and labor savings reduction.

What is notable is the majority of our customers do not come from advertising or the internet but by “word of mouth”.  Superb customer service backs up our HVAC product line.

Go beyond your expectations for commercial HVAC and contact us at 800-766-9057 or

I challenge you to brag on those companies or individuals that exceed your expectations. Brag to everyone around you verbally & via social media! Share your wonderful experiences! After all, YOU are the best marketing around. 



Top Benefits of Clean A/C Coils

The CRT Tipster

This month, we’re talking A/C coils. Or as Morris-Jenkins calls them, air conditioning teeth! We’ve got tips and info galore on how your A/C can benefit from clean coils.

What do we have for contractors? For starters, share these tips with your customers! Tell them how clean coils can make their home and business better, cooler and more energy efficient. We’ll also have a post soon on the best ways to clean coils. AND we’ll be sharing an infographic on these benefits soon! Stay tuned! Don’t forget to ask us your coil cleaning questions in the comments or via email:

Photo license: Creative Commons CC0. Photo license: Creative Commons CC0.

If you’ve ever asked a customer, “Do you want a lower energy bill and better air quality?” you know the answer to both is, “Yes!!” Customers want to save money on utility bills and they want the best, cleanest and coolest air for their businesses, homes and families.

What’s one way…

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Happy Fourth of July!

On behalf of the CRT Family, we wish you all a happy & safe Fourth of July! 

Thermostat Control At My Fingertips

Do you remember the stone age of no remotes? Remember when we used to actually get up to change the channel & the volume on our television? What a pain! What an inconvenience!

Did you ever anticipate that one day we would be able to control basically EVERYTHING by technology. Where does that technology lie? Usually, in our hands – our phones or tablets – RIGHT AT OUR FINGERTIPS!

Seems as if The Jetsons predicted quite a few things that would be a reality! Check out this smart watch!

Source: Youtube

One new technology I personally LOVE in my home is our wifi enabled thermostat. I used to have to get up when I was cold or warm to change the temp. Now, I can open up an app on my Iphone and change the temperature in seconds. Last year, our local alarm company- 24/7 suggested installing a wi-fi thermostat. We heeded to their advice. They installed our thermostat & we have been enjoying it ever sense.

Image Source: Radio Thermostat

We personally purchased a Radio Thermostat CT50e Wifi (pictured). The thermostat itself was only $110 via Amazon .

What a small investment to produce such happiness & ease!It is so exciting to have the option of controlling our heating & cooling when we are out of town or from the comfort of our couch. Not to mention the cost of savings on our power bill from this switch!



  • Puts energy savings at your fingertip with one touch Away button, and even shows you how much you might save.
  • Customizes your thermostat with pre-built energy saving programs that you can fully control.
  • One app for all thermostats. Whether it’s the upstairs thermostat, or a vaca home across the country.
  • Radio Thermostat can be shared with family, guests, house sitters, and anyone else you invite. It can be easily unshared when the guests leave.
  • Built in preferences that adjusts it Energy Star recommended settings with ease of drag and drop control.

Aside from me & my husband having a thermostat temperature war! This thermostat has been nothing short of amazing for our family.


So, what are you waiting for? Make the switch to a wifi thermostat. You won’t regret it!



Consistency is KEY

“Success isn’t always about ‘greatness’. Its about consistency. Consistent hard work gains success. Greatness will come.” – Dwayne ‘The Rock’ Johnson

I hate to disappoint The Rock but  – The ONLY THING I consistently do is drink my coffee every morning. However, The Rock would be very happy to know that I have not only found success by drinking my coffee but also that greatness comes from me drinking my coffee!

Warning: This blog consistently uses the word consistent! Related image

On a more serious note. In my seven years of working at Controlled Release Technologies, one specific client of ours has stood out for their consistency. I believe they have set the bar and hung the moon for success in this area.

Here is how they did it! Read on my friends. 

EM Cahill has released 64 quarterly newsletters since 2001. Not only have they released that amount of newsletters but they have also released them consistently. We can add organization to their list of traits because you can see their newsletter directory here

“In the Spring, Summer, Fall, and Winter, EM Cahill sends out a quarterly newsletter titled “The IAQ Review”. The main purpose of their newsletter is to keep their clients informed on the many changes happening in the industry. New products, testimonials, and ongoing filter trials are just a few of the many great topics they’ve introduced in the past.”

Now my favorite part…

“The IAQ review has been consistently released every three months for the past 15 years.”

Did you catch the word consistently? Most importantly did you catch “the past 15 years” part?

How many of us could use improvement in this area of our lives? How much more successful could we be if we were a little bit more consistent. As companies and individuals, we should strive (and always be looking) for ways to not only succeed but be GREAT!

One of my favorite quotes is by William Shakespeare. I did a blog several years ago about greatness. You can check it out here

Image result for greatness william shakespeare
Source: Quote Fancy Wallpapers

It’s normal to hear “Be Different” or “Dare To Stand Out” today. However, I challenge each of us (in this case) to follow suite of EM Cahill by being consistent.

We want to also extend an extra special thanks to EM Cahill for setting the example for us in this industry and including us as a feature. In this day and time, relationships like this mean the world to us. It’s not just a B2B relationship but a FRIENDSHIP.


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At Controlled Release Technologies our mission is to provide all HVAC users with innovative, proactive solutions to preventable HVAC problems.