Case in Point: Remember Your First Time?

shandifix2
Recently, I had the pleasure of working with Kevin Heckle, Vice President of Thermetrics Corporation, on their first Pancrete application. Kevin and his customer were so pleased with the results of our product that he submitted the following testimonial. We love hearing from all of our customers about the jobs they’ve completed, and would appreciate your comments in the section below.

Shandi Maddox, Corporate Client Services Representative of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

thermetric
Shandi,
Some aging equipment in large facilities would be very costly to replace due to size and location within the facility. Unit refurbishment is sometimes the best choice. We recently completed a refurbishment of a large 35 ton air handler and used the Pancrete product to seal the leaking condensate pan. Not only did it stop the leaks, it strengthened the bottom of the pan. The product was easy to apply. I’d recommend it to anyone seeking to extend the life of their HVAC equipment.

Kevin L. Heckle Sr.
Vice President

Thermetrics Corporation

Case In Point: “2012 IFMA World Workplace show, San Antonio”

A few weeks ago we exhibited at the 2012 IFMA World Workplace Show in San Antonio. Being an election year, and immediately following Hurricane Sandy, I was skeptical about the attendance. So I was pleasantly surprised both days with the amount of foot traffic; there was rarely a dull moment.

Our joke ribbons were a big hit – who can resist the opportunity to don a “Rockstar” ribbon, under their name badge, instead of the usual “Speaker” or how about a “Bored Member” instead of a “Board Member?” Between all of the fun I was even able to meet some great people who take great pride in their profession. IFMA put on an excellent Welcome Reception with an all-you-can-eat Halloween costume contest, that even featured an open bar!

San Antonio itself is a marvelous city, although the Alamo was not as good as I was expecting. However, Riverwalk was absolutely charming. Who knew you could take a boat ride through quaint little shops and restaurants as if you were in Venice?

For me, a major highlight was when I was able to meet Guy Kawasaki and have him autograph his book, Enchantment. He gave the Opening Keynote and had the audience enchanted for almost an hour, laughing all the way. If you have never seen him speak or attended any of his webinars, you should. He was the key marketing person at Apple in the early 80s and 90s and a genuinely dynamic Guy (pun intended).

Have you seen any great speakers or had any other great experiences at trade shows? I would love to
hear about it!

Guy Kawasaki

Rachelle Tinley is the assistant executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. http://www.cleanac.com

Case in Point: Chamber Made Event

In my last blog, I spoke about our focus on local businesses and involvement with the Cleveland County Chamber of Commerce. Recently, Trish and I attended a Congressional Luncheon hosted by the chamber. This event was quite impressive, allowing local professionals and political dignitaries to come together and discuss issues affecting them.

I was seated right next to the County Commissioner, and also at our table was the “celebrity” speaker, Congressman Patrick McHenry. Mr. McHenry is a member of the House Committee on Oversight and Government Reform, where he serves as Chairman of the Subcommittee on TARP, Financial Services and Bailouts of Public and Private Programs. He was a great speaker and did not come across as a politician; he was the same speaking in front of everyone as he was joking and talking at our table. Mr. McHenry urged everyone to stay educated on the facts of current issues and vote when the time comes.

During the Q & A, a member of the Board of Elections questioned identification requirements at polling places. It seems the board is very interested in being able to ID those who vote; North Carolina does not require people to show any type of identification when voting. Mr. McHenry said it makes little sense that he was asked for his ID when he picked up his dry cleaning, yet someone does not have to show anything when casting a vote to elect those who run our government.

Looking back at our last election, I recall many clipboards sitting on a table at the entrance of the polling place where a volunteer simply asked my name and checked it off. Absolutely no effort was made to prevent me from using someone else’s name. In contrast, Florida requires a state issued ID that must match what is kept at the polling place.

I am concerned with how many other states are similar to North Carolina and do not check ID. I am interested to know what it is like in your area; are you asked for ID when you vote?

Rachelle Tinley is the assistant executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

Case In Point: National Presence, Local Focus

For the past 27 plus years our company has been in business, and for a majority of that time we have sold and manufactured products at the national level. Our focus has always been on outward expansion and new territories, so who would’ve guessed how much we were missing here at home through our Chamber of Commerce.

A recent meeting with the Vice President of Membership Services, Vickie Tessener, revealed numerous opportunities to us, even here in little old Cleveland County. Who knew such a relatively small monetary investment could provide access to limitless potential clients and fellow professionals.

Soon we will be taking advantage of this new-found potential by hosting a small Open House / Meet & Greet. This function was in the works prior to joining the Chamber, and now our small 20 attendee party could have 10x the potential according to Ms. Tessener. I guess the proof is in the pudding.

In addition to expanding our invitation list, the Chamber has offered to hold a ribbon-cutting ceremony, create press releases, allow our sales team to call on chamber members, and much much more. With these opportunities we are expecting a vast increase in local business for our national company.

Do you have any experience working with a Chamber of Commerce? If so, I’d love to hear about it in the comments section below.

Rachelle Tinley is the assistant executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

Case In Point: Out of Sight, Out of Mind


In our line of business we’ve come across countless HVAC units that have failed prematurely. These failures aren’t necessarily due to manufacturer defects or adverse conditions, but often result from a simple matter of neglect. The saying, “Out of sight, out of mind,” definitely holds true in our industry.

When the economy is hurting and money gets tight, HVAC needs are usually the first ignored by commercial building management. Building square footage remains the same, however maintenance staff is trimmed and/or replaced with cheaper, unskilled labor. The landscape will stay immaculate, windows clean and carpets vacuumed, but as long as the building is kept at a comfortable temperature, not a second thought will be given to the HVAC.

Out of sight, out of mind are the dirty coils and ductwork!
Out of sight, out of mind are the festering smells from the blooming mold!
Out of sight, out of mind are the overflowing pans from clogged drains and leaks!
Out of sight, out of mind are the skyrocketing energy costs and equipment depreciation!

What is the solution? Preventive Maintenance, pure and simple. A preventive maintenance program not only saves energy and extends the life of the unit , it is like having an extra set of hands to help when budgets get tight. How has establishing a preventive maintenance program for your HVAC impacted your job? Comment below!

Rachelle Tinley is the assistant executive director of Controlled Release Technologies, Inc., a research, development and manufacturing firm based in Shelby, North Carolina. CRT is an IFMA CSP, an EnergyStar Partner and manufacturer of independently-certified Green products for HVAC maintenance. Since 1986, CRT has been creating leading edge HVAC maintenance products that have become industry standards, used in thousands of commercial buildings world-wide. CRT employees are members of BOMA, ASHRAE, ASHE and the American Chemical Society. www.cleanac.com

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